Here is some basic information on how to do business with us. We only do business to business
First time buyer or establish business
Our goal is not to match services you are getting but to exceed them and work one on one with you to get an overall better quality, service and decent prices.
All our lines are handmade by dedicated artisans.
Setting up an account with GMEX Imports
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Due that we only do business to business we will require a copy of your tax id. This is to protect our customers prices.
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Then you will get a password to access to our catalogs.
Services available
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Loose merchandise too reduce shipping cost
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Palletize merchandise for customers that require it for their logistics
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Pre labeling with items numbers or priced (ready to be sold)
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Customize unique items for you (only if it’s going to be put in your lines)
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Over the years we have always been modifying to exceed our customers’ needs; if you need something we currently do not offer let us know so that we may solve the needs.
Minimum and order sizes
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1 pallet to try product
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28 ft of a truck load space
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53 ft truck load
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Pick up your own merchandise no minimum
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you may pick as many pieces as you like as in quantities and colors
Placing a container order
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Orders need to be sent by email, fax or called in.
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A 35% deposit for customers is due at order and rest when merchandise is loaded into your trailer.
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We will provide a confirmation number for you to track order and will be shipped out of Laredo in the date agreed.
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Customers we know will not be charge with a 35% unless they have some customize items in thier order.
Shipping
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We been working with many freight companies over the years and will set you up with the one that better fits your needs at the best cost.
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We can make arrangements for shipping on your loads free of cost.
Damage claims and returns
Claims must be submitted within 3 business days of receiving the merchandise. Photos and details of the damages are required. An evaluation of the claim will be processed within 10 days and a credit or replacement of items will be issued. No refunds on sales.
We are constantly making new designs and developing new items. Our website is continuously updated, but may not have ALL of the designs that we currently offer.
If you have a question please contact us direct 956-220-0163 someone will always answer your phone call within business hours or get a same day respond in less than an hour with our message system.
We respect your privacy and will not sell, trade or share your information
The password we give to our customers are for them to use only.
GMEX Imports reserves the right to deny access to a user at any time.